Customer Care
BEFORE YOU MOVE IN...
- Take the opportunity to view your new home at various stages during the construction process so you can see first-hand the quality and attention to detail we demand
- Before you move in, one of our trained quality experts will take you round your new home and show you how everything works – they will conduct an inspection with you at the same time to make sure your new homes lives up to your expectations
LIVING IN YOUR VANDERBILT HOME...
- Our team of dedicated maintenance operatives know our product and our high standards, consistently receiving positive feedback from our customers
- We offer a 24-hour emergency call-out service for peace of mind
- Within 48 hours of receiving your call/email we will respond with an appropriate remediation plan