Innovation at Vanderbilt
Quality All our efforts centre on providing you with a superior quality home: we have configured bespoke technology to manage our design and build process and we conduct customer and market research to help us build a better product than our competition.
Delivery We are obsessed with systems and processes for a reason! It leads to fewer errors and clearer accountability, helping to deliver your home on time and to the high standard you would expect.
Digital We’re always improving the customer experience: behind-the-scenes changes help us provide personalised customer care, while little tweaks like our online viewing booking system are aimed at making your journey with us that little bit easier for you.
Performance We attract, retain and develop only the best people with the right experience who share our values. We’ve put programmes in place to ensure our colleagues are rewarded for high performance with delivery for the customer at the heart of this.